Return policy

Return & Refund Policy

At Coffee Is Our Religion®, customer satisfaction is important to us.  Please review our Return & Refund Policy carefully before making a purchase…

-Eligibility for Returns-
•Returns must be requested within 7 calendar days of delivery.
•Items must be unused, unopened, in original condition and original packaging.
•Proof of purchase is required.
 
-Non-Returnable Items-
Due to hygiene, safety, and food regulations, the following items are non-returnable and non-refundable:
•Coffee, cacao, or any consumable products once opened.
•Personalized or custom-made items.
•Final sale or discounted items.
 
-Damaged or Incorrect Items-
If your order arrives damaged or incorrect:
•Contact us within 48 hours of delivery.
•Email info@coffeeisourreligion.com with your order number and clear photos.
•Approved cases may receive a replacement or refund, at our discretion.
 
-Return Process-
1.Email info@coffeeisourreligion.com with your order details.
2.Wait for return authorization.
3.Ship the item following our instructions.
 
-Refunds-
•Approved refunds will be issued to the original payment method.
•Processing time: 5–10 business days.
•Shipping costs are non-refundable, except in cases of company error.
 
-Shipping Costs-
•Customers are responsible for return shipping costs unless the return is due to our error.
 
-Limitation of Liability-
Coffee Is Our Religion® is not responsible for improper use, storage, or handling of products after delivery.

Contact

Lincoln, Nebraska – USA

info@coffeeisourreligion.com